--- title: General | Knowledge Base description: Information about texting and TapOnIt. --- [Skip to content](https://help.taponit.com/general#main-content) English Show submenu for translations [Can't find what you need?](https://help.taponit.com/kb-tickets/new) ![TOI\_New\_Logo\_Horizontal (1)](https://help.taponit.com/hs-fs/hubfs/TOI_New_Logo_Horizontal%20(1).png?width=200&height=48&name=TOI_New_Logo_Horizontal%20(1).png) Open main navigation Close main navigation - English Show submenu for translations - [Can't find what you need?](https://help.taponit.com/kb-tickets/new) - [Client Resources](https://taponit.com/client-resources) [Client Resources](https://taponit.com/client-resources) Hi! How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.taponit.com/) 2. [General](https://help.taponit.com/general) # General Information about texting and TapOnIt. - [TapOnIt Service Level Addendum](https://help.taponit.com/taponit-sla) ## Plans - [What plans does TapOnIt offer?](https://help.taponit.com/what-plans-does-taponit-offer) - [Can I add anything on to my plan?](https://help.taponit.com/can-i-add-anything-on-to-my-plan) ## Education - [What happens if someone responds back to my text message?](https://help.taponit.com/what-happens-if-someone-responds-back-to-my-text-message) - [What is a clickthrough rate?](https://help.taponit.com/what-is-a-clickthrough-rate) - [How do I get users to join my text club?](https://help.taponit.com/how-do-i-get-users-to-join-my-text-club) - [What is the difference between SMS and MMS?](https://help.taponit.com/what-is-the-difference-between-sms-and-mms) - [TFN vs Short Code for A2P Texting: What’s the Difference?](https://help.taponit.com/whats-the-difference-between-types-of-phone-numbers) - [How can I use email to grow my text club database?](https://help.taponit.com/how-can-i-use-email-to-grow-my-text-club-database) - [How can I use a QR code?](https://help.taponit.com/how-can-i-use-a-qr-code) - [What is Word of Thumb™?](https://help.taponit.com/what-is-word-of-thumb) - [What can I text about?](https://help.taponit.com/what-can-i-text-about) - [How do I make a GIF?](https://help.taponit.com/how-do-i-make-a-gif) - [TapOnIt Data Processing Agreement](https://help.taponit.com/taponit-data-processing-agreement) - [📲 How a Subscriber Can Rejoin Your TapOnIt Text List After Opting Out](https://help.taponit.com/how-a-subscriber-can-rejoin-your-taponit-text-list-after-opting-out) See less ▼ ## Compliance - [Texas SB140: What You Need to Know About SMS Compliance](https://help.taponit.com/texas-sb-140-what-you-need-to-know) - [Where do I get compliance language?](https://help.taponit.com/where-do-i-get-compliance-language) - [Do I have to have compliance language?](https://help.taponit.com/do-i-have-to-have-compliance-language) - [When do I have to have compliance language?](https://help.taponit.com/when-do-i-have-to-have-compliance-language) - [What are the laws and regulations around texting?](https://help.taponit.com/what-are-the-laws-and-regulations-around-texting) - [How to Manually Remove (Opt Out) a Subscriber from Your Text List](https://help.taponit.com/how-do-i-take-someone-out-of-my-text-list) - [When to Include Your Business Name in SMS Messages](https://help.taponit.com/best-practices-for-including-your-business-name-in-sms-flows) See less ▼ - [General](https://help.taponit.com/general#main-content) - [Plans](https://help.taponit.com/general#plans) - [Education](https://help.taponit.com/general#education) - [Compliance](https://help.taponit.com/general#compliance) - [Features](https://help.taponit.com/features#main-content) - [API](https://help.taponit.com/features#api) - [Campaigns](https://help.taponit.com/features#campaigns) - [Contact Card](https://help.taponit.com/features#contact-card) - [Content](https://help.taponit.com/features#content) - [Content Hub](https://help.taponit.com/features#content-hub) - [Coupons](https://help.taponit.com/features#coupons) - [Growth Tools](https://help.taponit.com/features#growth-tools) - [Flows & Keywords](https://help.taponit.com/features#flows-keywords) - [Media](https://help.taponit.com/features#media) - [Opt-In Widget](https://help.taponit.com/features#opt-in-widget) - [Targeting](https://help.taponit.com/features#targeting) - [Analytics](https://help.taponit.com/analytics#main-content) - [Subscribers](https://help.taponit.com/analytics#subscribers) - [Metrics](https://help.taponit.com/analytics#metrics) - [Settings](https://help.taponit.com/settings#main-content) - [Set-Up](https://help.taponit.com/settings#set-up) - [Tenant Name](https://help.taponit.com/settings#tenant-name) - [Users](https://help.taponit.com/settings#users) - [Billing](https://help.taponit.com/settings#billing) - [Account](https://help.taponit.com/settings#account) - [Integrations](https://help.taponit.com/integrations#main-content) - [Shopify](https://help.taponit.com/integrations#shopify) - [Punchh](https://help.taponit.com/integrations#punchh) - [TapOnIt Releases](https://help.taponit.com/taponit-releases#main-content) - [February 2024](https://help.taponit.com/taponit-releases#february-2024) - [May 2024](https://help.taponit.com/taponit-releases#may-2024) - [April 2024](https://help.taponit.com/taponit-releases#april-2024) - [June 2024](https://help.taponit.com/taponit-releases#june-2024) - [September 2024](https://help.taponit.com/taponit-releases#september-2024) - [October 2024](https://help.taponit.com/taponit-releases#october-2024) - [December 2024](https://help.taponit.com/taponit-releases#december-2024) - [January 2025](https://help.taponit.com/taponit-releases#january-2025) - [April 2025](https://help.taponit.com/taponit-releases#april-2025) - [May 2025](https://help.taponit.com/taponit-releases#may-2025) - [July 1, 2025](https://help.taponit.com/taponit-releases#july-1-2025) - [September 2025](https://help.taponit.com/taponit-releases#september-2025) - [October 2025](https://help.taponit.com/taponit-releases#october-2025) - [January 2026](https://help.taponit.com/taponit-releases#january-2026) - [May 2026](https://help.taponit.com/taponit-releases#may-2026) - [August 2026](https://help.taponit.com/taponit-releases#august-2026) [![Chill listening crop-3](https://help.taponit.com/hs-fs/hubfs/TOI_New_Logo_Horizontal%20(1).png?width=99&height=24&name=TOI_New_Logo_Horizontal%20(1).png "Chill listening crop-3")](https://www.taponit.com) TapOnIt Help Center Copyright © 2026, TapOnIt