--- title: 📲 How a Subscriber Can Rejoin Your TapOnIt Text List After Opting Out description: If one of your subscribers has opted out of your TapOnIt Text List but now wants to rejoin, here’s exactly how they can get back on your list. --- [Skip to content](https://help.taponit.com/how-a-subscriber-can-rejoin-your-taponit-text-list-after-opting-out#main-content) English Show submenu for translations [Can't find what you need?](https://help.taponit.com/kb-tickets/new?hsLang=en) ![TOI\_New\_Logo\_Horizontal (1)](https://help.taponit.com/hs-fs/hubfs/TOI_New_Logo_Horizontal%20(1).png?width=200&height=48&name=TOI_New_Logo_Horizontal%20(1).png) Open main navigation Close main navigation - English Show submenu for translations - [Can't find what you need?](https://help.taponit.com/kb-tickets/new) - [Client Resources](https://taponit.com/client-resources) [Client Resources](https://taponit.com/client-resources) Hi! How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.taponit.com/?hsLang=en) 2. [General](https://help.taponit.com/general?hsLang=en) 3. [Education](https://help.taponit.com/general?hsLang=en#education) August 6, 2025 # 📲 How a Subscriber Can Rejoin Your TapOnIt Text List After Opting Out ## If one of your subscribers has opted out of your TapOnIt Text List but now wants to rejoin, here’s exactly how they can get back on your list. ### 🛠️ Steps to Rejoin **1. Text STOP to your number** Even if they’ve already opted out, have the subscriber send **STOP** again to your dedicated toll-free number (TFN) or short code. This ensures they are completely removed from the system and clears any conflicting status. **2. Wait a few seconds** After sending STOP, wait about **5–10 seconds** before sending the next message. This brief pause allows the carrier systems to update their opt-out status. **3. Text START or UNSTOP** Next, the subscriber must text **START** or **UNSTOP** to your TFN or short code. This action reactivates their ability to receive messages. **4. Send your opt-in keyword** Finally, they should send your unique **opt-in keyword** to re-enter the welcome flow and begin receiving messages again. --- ### ⚠️ Important Notes - **Each keyword must be sent as a separate message.** Sending multiple commands in a single message (e.g., "STOP START JOIN") will not work. - **Wait a few seconds between messages.** This helps prevent command conflicts and ensures each action is recognized properly. --- ### 💡 Still Need Help? 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