What are the Shopify triggers?

Let’s get your Shopify triggers set up in your TapOnIt admin dashboard.

You have five options for Shopify triggers and can choose to implement one, some, or all!

Abandoned Cart

Oh no! Your customer put items in a cart but didn’t make it to checkout. The ‘Abandoned Cart’ trigger will nudge these customers via text message to complete their purchase from their cart.

Abandoned Checkout

Uh oh! Your customer made it to checkout, but didn’t go through with the purchase. When you enable the ‘Abandoned Checkout’ trigger, your customers will receive a text prompting them to complete their purchase from checkout.

Last Purchase Date

It’s been a while since your customer made a purchase from you… maybe it’s time to remind them of what they’re missing. Turn on the ‘Last Purchase Date’ trigger to send out automated messages when a customer is a designated amount of time away from their last purchase date. You can even offer them a unique discount code for returning!

Number of Orders

It can be nice to thank, and even reward, your loyal customers. With the ‘Number of Orders’ trigger turned on, you can do just that! Set a minimum number of orders for a customer to make and your account will automatically send a message when they reach that number.

Total Spent

Your store has been around for a while and some of your customers have racked up quite the tab – it’s time to recognize them for that hard work! Use the ‘Total Spent’ trigger to acknowledge customers who have spent at least a minimum amount with your store.


Each of these triggers can be turned on or off at any time to accommodate your needs. Ultimately, they are an engaging way to interact with your customers based on their presence in your Shopify store. Have questions? Email support@taponit.com for answers!