---
title: 6/28/24 - What's New in TapOnIt
description: Learn more about our latest updates &amp; improvements
---

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October 22, 2024

# 6/28/24 - What's New in TapOnIt

## Learn more about our latest updates & improvements

### Introducing Flows

#### Automated & Personalized Subscriber Journeys

Earlier this week we officially launched Flows, a powerful feature that allows you to create automated, tailored experiences for your subscribers. With Flows, you can deliver timely, customized SMS & MMS messages based on subscriber data and real-time interactions.

![Flows_Image_2-1](https://help.taponit.com/hs-fs/hubfs/Flows_Image_2-1.png?width=688&height=576&name=Flows_Image_2-1.png)

**Key Features of Flows:**

- Choose from various triggers to start your flow, including subscriber opt-ins, keyword responses, and landing page sign-ups
- Create campaign flows triggered by text messages
- Send automated SMS or MMS messages
- Collect responses and gather data from subscribers
- Design branching paths based on subscriber actions or data
- Add or remove tags for advanced segmentation
- Set delays between steps in your flow

[Learn more about Flows here](https://help.taponit.com/what-is-a-flow?hsLang=en)

### **Flow Templates**

To help you get started, we've created 5 pre-built flow templates, including an advanced Welcome and Engage template that demonstrates how to collect and utilize custom field data.

![Screenshot 2024-06-28 at 1.47.17 PM](https://help.taponit.com/hs-fs/hubfs/Screenshot%202024-06-28%20at%201.47.17%20PM.png?width=688&height=400&name=Screenshot%202024-06-28%20at%201.47.17%20PM.png)

- #### Welcome Flow
  
  A basic welcome flow to get new subscribers opted in.
- #### Welcome and Engage
  
  Collect custom data as new subscribers join.
- #### Subscriber Birthday Capture
  
  Prompt new subscriber to reply with their date of birth.
- #### Drip Campaign
  
  Send a series of messages over a specific period of time.
- #### Did or Did Not Click a Link
  
  Target subscribers based on whether or not they've clicked a link.

### **Keywords Migration**

We've automatically migrated all existing keywords to the new Flows system. You can find your active flow trigger keywords on the Keywords page, with links to their corresponding flows.

![Keywords](https://help.taponit.com/hs-fs/hubfs/Keywords.png?width=688&height=364&name=Keywords.png)

---

### **Campaign Flows**

Create flows directly from your campaigns, allowing you to design the perfect subscriber journey initiated by a text message.

![Screenshot 2024-06-28 at 1.44.56 PM](https://help.taponit.com/hs-fs/hubfs/Screenshot%202024-06-28%20at%201.44.56%20PM.png?width=688&height=499&name=Screenshot%202024-06-28%20at%201.44.56%20PM.png)

[Learn more about Campaign Flows here](https://help.taponit.com/how-do-i-set-up-a-campaign-flow?hsLang=en)

---

### **Landing Pages & Sweepstakes Integration**

Our Landing Pages and Sweepstakes features are now fully integrated with Flows, enabling seamless automation of your marketing efforts. 

![Screenshot 2024-06-28 at 1.44.34 PM](https://help.taponit.com/hs-fs/hubfs/Screenshot%202024-06-28%20at%201.44.34%20PM.png?width=688&height=399&name=Screenshot%202024-06-28%20at%201.44.34%20PM.png)

---

### **Custom Fields Enhancement**

We've introduced a dedicated Custom Fields page under the new Audience tab, making it easier to create and manage custom subscriber data. This enhancement supports the advanced functionality of Flows, allowing for more personalized messaging.

![Screenshot 2024-06-28 at 1.46.33 PM](https://help.taponit.com/hs-fs/hubfs/Screenshot%202024-06-28%20at%201.46.33%20PM.png?width=688&height=517&name=Screenshot%202024-06-28%20at%201.46.33%20PM.png)

---

### **Navigation Reorganization**

We've streamlined our navigation by grouping subscriber-related features under the new **Audience** tab, which includes Subscribers, Imports, Zones, Segments, and Custom Fields.

---

We hope you enjoy Flows, and all of the updates we've made to TapOnIt!

These updates are designed to provide you with more powerful, flexible, and user-friendly tools to engage your audience. We're confident that Flows will revolutionize how you interact with your subscribers, delivering more personalized and effective messaging campaigns.

 

Stay tuned for future updates! 💬

Happy texting,

The TapOnIt Team

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