What’s the difference between types of phone numbers?

Once you’ve decided to break ground on a text club with TapOnIt, you’ll have two routes to choose from when it comes to the kind of phone number you wish to use.

A short code can take roughly 8-12 weeks to get approved by a carrier and costs more than a toll-free number, but it enables users to send more than 200,000 texts a month and individual texts are cheaper to send.

A toll-free number tends to get approved faster (3-4 weeks) and is notably more affordable to maintain, but has stricter limits on the number of texts you can send per month.

Neither option is objectively the right one for your brand, so consider the pros and cons of both as you weigh your options, and make sure to ask questions when meeting with us so we can help you pick out the best number type for you! We also have a blog that goes into further detail on both options, if you’d like to read up a bit more on them.

When you’re ready to get started, our team will help you pick the right type of phone number for your brand.

An additional choice is a 10-digit long code, which supports both transactional and promotional messaging, and is a great option to send messages from a local phone number. TapOnIt does not support this type of phone number.