To comply with Federal Communications Commission (FCC) regulations, text message marketers must obtain “prior express written consent” before sending marketing texts to customers.
When to Include Compliance Language
1. During Opt-In
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Web Form Sign-Ups – Include compliance language on:
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Your opt-in widget
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Landing pages or sweepstakes entries
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Any printed materials (e.g., flyers) promoting sign-up
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Plus: Confirm opt-in via text (e.g., “Y/YES,” zip code, or similar response)
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Keyword Opt-Ins – If a subscriber texts your keyword to your phone number, include compliance language in your reply text. Confirmation is not required in this case.
2. After Opt-In
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Once a subscriber joins your text club, FCC rules require you to send compliance language at least once a month to stay compliant.
💡 Good news: TapOnIt automatically appends the required compliance language to your messages whenever and wherever it’s needed.
How TapOnIt Helps
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Makes it easy for customers to opt in legally
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Automatically manages ongoing compliance language requirements
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Provides best practices for growing your subscriber list while staying compliant
More Resources
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📜 The Laws Behind Compliance Language – Read our detailed help article
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🛠 What Compliance Language to Include – Learn more